Last updated: September 18, 2026
Information we collect
We may collect your name, telephone number, service ZIP code, vehicle year, make and model, optional VIN, requested glass, appointment preferences and other details you provide. We may also receive browser, device, IP address, referral and website-activity information.
How we collect information
We collect information directly from you, automatically through our website and from providers that help us operate communications, analytics, advertising, scheduling and service fulfillment.
How we use information
- Prepare and respond to quote and service requests.
- Verify glass, vehicle, price, availability and scheduling details.
- Communicate about your request, appointment or customer-service needs.
- Operate, analyze, secure and improve our website and services.
- Prevent fraud, maintain records and meet legal obligations.
Location permission
If you select “Use my current location,” your device may ask for permission so the website can identify a ZIP code. This is optional; you may decline and enter the ZIP code manually.
Calls and text messages
When you provide a telephone number and submit a service request, we may call or text only about your quote, vehicle, appointment, requested service or related customer support. We do not use this consent to send promotional text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts or HELP for help.
How information may be shared
We may disclose relevant information to technicians, suppliers and providers supporting hosting, analytics, advertising, communications, payments, scheduling and service fulfillment. We may also disclose information when legally required, to protect safety or rights, or during a business transaction. We do not knowingly sell personal information for monetary payment. Some analytics or advertising disclosures may be treated as a sale, sharing or targeted advertising under certain state laws, and eligible residents may opt out.
Cookies and analytics
Cookies, tags and similar technologies may operate features, measure website use, understand advertising and conversion performance, prevent fraud and improve the experience. They may provide analytics or advertising partners with device identifiers, IP address, browser information, referring pages and website interactions. You may manage cookies through your browser and request to opt out of applicable sale, sharing or targeted advertising through our Consumer Rights page.
Retention and security
We retain information as reasonably necessary for service, recordkeeping, security and legal purposes. We use reasonable safeguards, but no internet transmission or electronic storage method is guaranteed completely secure.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your choices
You may decline location access, avoid submitting an optional VIN, manage cookies in your browser, opt out of applicable sale, sharing or targeted advertising, and request access, correction, deletion, portability or an appeal where provided by law through our Consumer Rights page.
Policy changes
We may update this policy as our services, practices or obligations change. The date above identifies the current version.
Privacy questions
Call or text 888-991-8081 and state that you have a privacy question or request.